How to Add RDNS / PTR Records

Setting up Reverse DNS (RDNS), also known as PTR records, allows you to map an IP address to a hostname. This is essential for email deliverability and server reputation.

Evans

Last Update 2 bulan yang lalu

Steps to Add a PTR Record via the Client Portal

  1. Log In to the HOSTAFRICA Client Portal
    Go to: Login - HOSTAFRICA
    Use your client credentials to log in.

Navigate to Your Services


    1. Click on Your Service, for example, 'Virtual Private Server'
  • On the new page locate your server/VPS from the list and click on “Active” or “Manage” beside it.

Manage Reverse DNS (PTR)


  • On the service management page, look for the option “Manage Reverse DNS” in the sidebar or under the server management actions.

  • Click on it to proceed.

Add PTR Record


  • Click “Add PTR”.

  • From the dropdown, select the IP address or server you wish to configure the RDNS for.

  • Enter the hostname you would like to map to the IP (e.g., my.testmail.com).

  • Click “Confirm” to apply the changes.

Notes:
  • Ensure the hostname you use has a matching A record pointing back to the IP address.

  • PTR records may take some time to propagate.

  • If the PTR option isn’t available or you're unsure which hostname to use, feel free to contact our support team for assistance.

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