Installing PC/Server Cloud Backup Windows

Downloading the Required Acronis Backup Agent from the Acronis Management Console

Vicky

Last Update a year ago

1. Log in to the Acronis Management Console

2. Log in to the target server:

3. Download and install the agent

Windows OS Manual registration:

Acronis Backup Cloud

1. Open Command prompt and navigate to C:\Program Files\BackupClient:

cd "%ProgramFiles%\BackupClient\RegisterAgentTool"

2. Issue this command to register the client machine using account and password:

register_agent.exe -o register -t cloud -a https://cloud.acronis.com -u <account> -p <password>

or issue this command to register the client machine using registration token:

"C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -a <your-datacenter> --token <token> -o register -t cloud

<your-datacenter> is the datacenter address displayed in browser when you log in to Backup Console, e.g. https://backups.hostafrica.co.za

Should you experience error whilst manually registering the agent:

Your password contains special characters, and you receive this error while providing correct credentials:

Register",
"module" : 0,
"suberror" : null,
"text" : "Getting refresh token failed: {\"error\":\"access_denied\",\"error_description\":\"Failed to authorize\"}"
},
"reason" : "internalError",
"serCode" : "0x00000191"Solution:root@server RegisterAgentTool]# ./RegisterAgentBin -o register -t cloud -a https://cloud.acronis.com -u <username> -p <encoded password> --base64
Success.
200
null

Done!

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