Fix Sync Issues in the New Outlook Mail App (Windows)
If you're having trouble syncing email or calendar in the new Outlook Mail app (formerly Windows Mail), follow these quick steps:
Evans
Last Update 2 bulan yang lalu
Make sure you're connected to the internet.
Test webmail (e.g., mail.yourdomain.com) to confirm your account is working.
If webmail also fails, contact your email provider.
Open the Outlook Mail app.
Go to Settings (⚙️) > Accounts.
Select your email account > Delete account.
Add the account again using correct settings (IMAP/SMTP preferred).
If standard setup fails:
Choose Advanced setup when adding the account.
Enter the correct server settings:
Incoming (IMAP): mail.yourdomain.com, Port 993, SSL: Yes
Outgoing (SMTP): mail.yourdomain.com, Port 465 or 587, SSL: Yes
If you use 2FA (e.g., Gmail, Yahoo, iCloud), generate an App Password via your email provider and use it instead of your main password.
Third-party security software may block syncing. Temporarily disable it to test, or allow the Outlook Mail app through your firewall.
Ensure Outlook has access to email and calendar:
Go to Settings > Privacy & Security > Email / Calendar.
Enable “Allow apps to access email/calendar.”
Account settings out of date: Likely a wrong password. Click Fix account and update your password.
Certificate error: Enable SSL in sync settings.
Error 0x80072726: Often caused by firewall/antivirus—follow step 5 above.