How to enable two factor authentication on your clientarea login
This article explains how to enable two-factor authentication(2FA) in your client area using either app-based or email-based methods.
Evans
Last Update 7 bulan yang lalu
A) APP-BASED AUTHENTICATION METHOD
Enter your email address and password, then click Login.
b. Go to Security Settings
Once logged in, click your name in the top-right corner of the page.
From the dropdown menu, click on Security Settings.
c. Start the 2FA Setup
On the Security Settings page, locate the Two-Factor Authentication section.
Click on the Enable button.
Select the Time Based Tokens service and click the Get Started button
d. Install an Authenticator App on Your Phone
If you haven’t already, install a free authenticator app on your smartphone:
Or any other app that supports TOTP.
e. Scan the QR Code
Open your authenticator app and choose the option to Add a new account, Enter a setup key or Scan a QR code.
Use your phone’s camera to scan the QR code shown on the screen.
N/B The "Enter the code manually" value shown on your page (not the example above) should be entered in your authentication app on your phone, not in the field below the QR code on the client area page. Use the "Enter the code manually"option and input the code in your phone's app only if you're unable to scan the QR code.
f. Enter the 6-Digit Code
After scanning, your phone app will show a 6-digit code that changes every 30 seconds.
i. Before the code refreshes, quickly enter it into the field provided on the Client Area page and click 'Submit'
ii. If you scan the code and see the error:
“The code you entered did not match what was expected. Please re-scan or enter the code and try again,”
iii. Please follow these steps
IF YOU GET THE ERROR ABOVE;
IF NO ERROR PLEASE PROCEED TO NEXT STEP -> iv
Open the Google Authenticator app and swipe left on the account showing the error.
Tap Remove or Delete to remove it.
Tap Add Account, then select Enter a setup key.
For the account name, enter your name along with a tag like “HostAfrica Account” for easy identification.
In the key field, enter the value provided under “Enter code manually” on your client area page.
Select Time-based, then tap Add.
This should generate the correct code for login.
iv. Next, Record the Backup Code in a safe place in case you lose access to your 2FA(two-factor authentication) device.
When you check the security settings, you will now see that two-factor authentication is enabled
h) From now on, every time you log in, you’ll need to enter both:
Your password
The code from your authenticator app
If you run into any issues during the process, email [email protected] and attach a screenshot of the issue faced
(excluding sensitive information) and we will assist you further.
a) Start the 2FA Setup
On the Security Settings page, locate the Two-Factor Authentication section.
Click on the Enable button.
Select the Email based code and click the Get Started button
c) Once done, click on 'Back to Dashboard'
Done! Two-factor authentication is Now Active
When you check the security settings, you will now see that two-factor authentication is enabled
d) From now on, every time you log in, you’ll need to enter both:
i. Your password
ii. The code from your authenticator app
If you run into any issues during the process, email [email protected] and attach a screenshot of the issue faced
(excluding sensitive information) and we will assist you further.