How To Send Login Details

Please follow the steps below after opening a support ticket

Wycliffe

Last Update a month ago

  1. Log in to your HOSTAFRICA Client Area.


  2. Go to Support -> Tickets from the left of your dashboard


  3. Click on 'View Ticket' against the ticket you want to update.


  4. On the right-hand side under Ticket Details, click on "Add Sensitive Data".

  5. Enter your login details securely in the form and save the changes.

  6. Finally, add a reply and click Post Reply to update the ticket.

Your information will be encrypted and visible only to authorised support staff.

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