How to Set Up Your HMail Emails in the iOS Mail App
A step-by-step guide
Evans
Last Update un giorno fa
This guide will walk you through adding your HostAfrica email account to the default Mail app on your iPhone or iPad.
Before You Begin
Make sure you have the following ready:
Make sure you have the following ready:
- Your full email address (e.g. you@yourdomain.com)
- Your email account password
Step 1: On your iOS device, open Settings.
Step 2: Scroll down to Apps.
Step 3: From the apps list, tap Mail.
Step 4: Tap Mail Accounts.
Step 5: Tap Add Account
Step 6: Enter your email address when prompted.
Step 7: Tap Add Other Account
(Rather than selecting a preset provider like Google or Microsoft).
(Rather than selecting a preset provider like Google or Microsoft).
Step 8: From the list, choose Mail Account.
Step 9: Fill in the following details, then tap Next:
| Field | Value |
| Name | Your name or business name |
| Your full email address | |
| Password | Your mailbox password |
| Description | Your email address |
Step 10: Make sure the IMAP tab is selected at the top, then enter the following server details:
Incoming Mail Server
Incoming Mail Server
| Field | Value |
| Host Name | imap.hmailplus.com |
| Username | Your full email address |
| Password | Your mailbox password |
Outgoing Mail Server
| Field | Value |
| Host Name | smtp.hmailplus.com |
| Username | Your full email address |
| Password | Your mailbox password |
💡 Note: Some fields may display the label "Optional" — please fill these in regardless.
Tap Next to verify your settings
Step 11: Once verified, make sure the Mail toggle is switched on, then tap Save.
Your HostAfrica email account is now set up and ready to use in the iOS Mail app!
Your HostAfrica email account is now set up and ready to use in the iOS Mail app!
⚙️ Advanced Settings (if needed)
If your mail does not sync after setup, you may need to confirm the encryption settings manually.
If your mail does not sync after setup, you may need to confirm the encryption settings manually.
Go to Settings → Apps → Mail → Mail Accounts → your account → Advanced, and verify the following:
| Setting | Value |
| Incoming (IMAP) Port | 993 |
| Incoming Encryption | SSL |
| Outgoing (SMTP) Port | 587 |
| Outgoing Encryption | STARTTLS |
Need help?
If you're unable to connect after following this guide, our support team is available via live chat.