No smartphone, no problem!

This is how you can set up two factor in your HostAfrica client area.

Evans

Last Update преди 2 месеца

If you don’t have a smartphone, you can still secure your HostAfrica account using a browser-based authenticator extension.

These extensions generate time-based one-time passwords (TOTP), just like Google Authenticator.

What You'll Need


A supported browser: Chrome, Firefox, or Edge
A browser-based authenticator extension (see below)

Step-by-Step Instructions


1. Install an Authenticator Extension
Choose the one that matches your browser:


i) Chrome / Edge:
Authenticator by mymindstorm


ii) Firefox:
Authenticator Extension for Firefox



2. Log in to Your HostAfrica Client Area


Go to https://my.hostafrica.com/login
Enter your email and password to log in.



3. Access Security Settings


Click your name at the top-right of the screen.
Choose Security Settings from the dropdown menu.



4. Enable Two-Factor Authentication


In the Two-Factor Authentication section, click Enable.
You’ll see a QR code and a manual key displayed on the page.



5. Add HostAfrica to the Browser Authenticator


Since you can’t scan a QR code on your computer, use the manual key:


Open your authenticator extension.
Click Add or + to create a new entry.

Select the option to Enter key manually.
Paste the secret key and label it (e.g. “HostAfrica”).



6. Enter the 6-Digit Code to Verify


Your browser extension will now generate a 6-digit code.
Enter this code in the HostAfrica form and click Submit.



7. Save the Backup Code


After successful setup, a backup code will be displayed.
Please copy and store it in a safe place — it’s essential if you lose access to your browser.


You're All Set!


Each time you log in, you’ll need to:


Enter your password


Enter the 6-digit code from your authenticator extension


Need Help?


If anything is unclear or you're having trouble, email us at [email protected].


Please include a screenshot (excluding sensitive information) to help us assist you faster.

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