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cPanel Resellers

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How to Suspend a cPanel User via WHM

If you're managing multiple hosting accounts as a reseller or server administrator, you may occasionally need to suspend a cPanel account—for instance, due to non-payment, resource overuse, or abuse.

Evans

Last Update 2 bulan yang lalu

Note: You must have either WHM Reseller or Root access to suspend accounts.
Steps to Suspend a cPanel Account in WHM
1. Log in to WHM

  • Access your WHM interface via:

  • Enter your reseller or root credentials.
2. Navigate to the Suspension Tool

  • In the left sidebar or top search bar, type:

Click on the Manage Account Suspension option under Account Functions.
3. Select the Account to Suspend

  • You can search for the account using:

    • Select by Domain – if you know the domain name.

    • Select by User – if you know the cPanel username.

4. Enter Suspension Reason (Optional)

  • In the Reason (optional) field, you may add a note describing why the account is being suspended (e.g., "overdue invoice" or "resource abuse").

  • This reason can help with future audits or client communication.

5. Suspend the Account

  • Click the Suspend button to complete the action.

The account will be suspended immediately.

Once suspended:


  • The user will see a default suspension page when visiting their website.

  • The cPanel login will be disabled until the account is unsuspended.

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