How to Unsuspend a cPanel Account from WHM
If a cPanel account has been suspended due to resource overuse, billing issues, or manual action, you can easily reverse this from within WHM.
Evans
Last Update 2 months ago
Note: You must have either root access or appropriate reseller privileges to manage account suspensions.
Steps to Unsuspend a cPanel User via WHM
1. Log in to WHM
1. Log in to WHM
Access your WHM interface:
- Use your root or reseller credentials to log in.
2. Open the Account Suspension Tool
In the sidebar or top search bar, type:
- Click on Manage Account Suspension under Account Functions.
3. Locate the Suspended Account
Use either:
Select by Domain – If you know the domain name.
Select by User – If you know the cPanel username.
Suspended accounts will be highlighted (often in red).
4. Unsuspend the Account
Select the account you want to restore.
Click the Unsuspend button.
If there's an issue during the process (e.g., permission error or file system issue), WHM will display an error message to help guide further troubleshooting.